VOLUNTEER

BE A PART OF THE EVENT

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OFFICIAL

VOLUNTEER

SPONSOR

2024 VOLUNTEER REGISTRATION IS OPEN

REGISTER HERE

Volunteer Benefits Package Includes:

  • Golf Polo
  • Jacket
  • Headgear
  • One (1) Volunteer Badge
  • Parking Pass
  • Weekly Guest Ticket
  • Commemorative Pin
  • Daily refreshment after shift
  • Breakfast & Lunch each day you work
  • Logo’d Bag
  • Golf Certificate*
*Must work minimum 3 shifts

COMMITTEE DESCRIPTIONS

ADMISSIONS

Responsibilities: Members of this committee will be responsible for selling tickets and assisting at Will Call locations.

  • Provide spectators with appropriate credentials and tickets at a pick-up/drop-off location
  • Greet spectators upon arrival at the tournament
  • Fulfilling orders that have been pre-purchased
  • Maintaining order throughout the ticket purchasing process
  • Active knowledge of ticket pricing options and relaying that to spectators

Requirements:

  • Excellent customer services skills
  • Calmly deal with customers in a calmly manner
  • Comfortably work with technology such as computers, iPads, and scanners.

Shift Requirements:

  • 7:00am-5:30pm Wednesday through Sunday
  • Hours may vary depending on shift assignment
AMATEUR PLAYER SERVICES

Responsibilities: Members of this committee are responsible for providing outstanding customer service to PGA TOUR Players, sponsors, Amateur Players and their guests during registration and tournament week.

  • Assist Amateur Players in the registration process
  • Assist Tournament Staff in management of Amateur Registration
  • Assist guests with tournament and community information
  • Direct guests to tournament courses and events
  • Assist with dining reservations and suggestions
  • Assist with transportation
  • Assist with spa arrangements
  • Assist with Will Call requests

Requirements:

  • Must have excellent customer service skills and experience
  • Must be familiar with the Coachella Valley
  • Should be self-starters; organized and possess an outgoing personality
  • Basic knowledge of the game of golf

Shift Requirements:

  • Must be available to work a minimum of 4 days (Monday – Sunday) Hours may vary depending on shift assignment
  • This committee is based out of the host hotel
  • Preference will be given to prior members of the committee
COURTESY CARS - VEHICLE DISTRIBUTION

Responsibilities: This committee is responsible for signing cars in and out to TOUR players.

Locations will be at PGA West and Palm Springs Airport. Shifts begin on Saturday before the tournament and continue through Wednesday of tournament week for Distribution. Collection shifts will be on Saturday and Sunday of tournament week at both locations.

Requirements: 

  • Must have valid Driver’s License
  • Must be 25 years or older
  • Must have complete local knowledge of the area
  • Must have knowledge of newer vehicle technology
  • Must be available before and after tournament week

Shift Requirements:

  • Must be available for 4 shifts
  • May be asked to be available to assist with preparing tournament fleet of courtesy cars, including pick-up/drop-off and fueling prior to the tournament start.
FAN AMBASSADORS

Responsibilities: Members of this committee will assist with on-course hospitality functions and tournament entrance of the event including:

  • Assist with sponsor, contestant and guest relations
  • Greet all guests and assist with answering questions
  • Controlling access to properly credentialed guests
  • Greet Spectators/patrons upon arrival
  • Direct spectators to various locations on and off tournament site

Requirements:

  • Need to be knowledgeable, helpful and courteous
  • Assist in general upkeep of suite throughout the week
  • Ownership and knowledge of area assigned
  • Possess an outgoing and vibrant personality
  • Excellent customer service skills
  • Must be familiar with event site and golf course
  • Must be in good physical condition and able to stand for a majority of their shift

Shift Requirements:

  • Minimum of 3 days, Thursday- Saturday
FEATURED GROUPS

Responsibilities: Members of this committee are assigned to walk with marquee player groups.

  • Will be assigned to one of three courses
  • Walk with a different player group each day
  • Some members will travel with same player group all three days of Pro-Am play
  • Assist players when moving from green to tee ensuring gates and ropes are in use
  • Assist with gallery control on tees, fairways and greens
  • Assist gallery by answering questions, give directions to spectators

Requirements:

  • Must be in excellent health and physically able to walk 18 holes for three or four consecutive
  • Must have good people skills

Shift Requirements:

  • Minimum 4 full days, depending on course assignment (Thursday through Sunday)
  • Shifts will be by tee times
GALLERY MANAGEMENT

Responsibilities:

  • Gallery control for the tournament
  • Ensures PGA TOUR safety and movement around the golf course
  • Control spectator noise
  • Crowd control around tees, fairways and greens
  • Assist in transitions between holes

Requirements:

  • Must be in good physical condition
  • Able to stand for periods of time
  • Able to walk to-and-from their respective assignments

Shift Requirements:

  • Shifts range Wednesday through Sunday starting times vary
  • Must be available Thursday-Saturday
GOLF CHANNEL

Responsibilities:

Provide assistance to Golf Channel Staff during tournament week broadcast. This committee provides assistance with microphone operation, spotters and runners.

Requirements:

  • Must be in good physical condition
  • Able to stand for periods of time
  • Able to walk to-and-from their respective assignments
  • Must have extensive golf knowledge

Shift Requirements:

  • Shifts range Wednesday through Sunday starting times vary
  • Must be available Thursday-Saturday
HOSPITALITY SUITES

Responsibilities: Members of this committee will assist with on-course hospitality functions and tournament entrance of the event including:

  • Assist with sponsor, contestant and guest relations
  • Greet all guests and assist with answering questions
  • Controlling access to properly credentialed guests
  • Greet Spectators/patrons upon arrival
  • Direct spectators to various locations on and off tournament site

Requirements:

  • Need to be knowledgeable, helpful and courteous
  • Assist in general upkeep of suite throughout the week
  • Ownership and knowledge of area assigned
  • Possess an outgoing and vibrant personality
  • Excellent customer service skills
  • Must be familiar with event site and golf course
  • Must be in good physical condition and able to stand for a majority of their shift

Shift Requirements:

  • Minimum of 4 days, Wednesday through Sunday
MERCHANDISE

Responsibilities: Members of this committee will aid in the set up and operation of the Official merchandise tent.

  • Managing stock
  • Maintaining displays
  • Greeting and assisting patrons as they enter and exit the tent

Requirements:

  • Excellent customer service experience is preferred
  • Possess good people skills
  • A friendly and helpful attitude is a must

Shift Requirements:

  • Minimum of 4 shifts (Saturday(prior to tournament week)-Sunday)
  • AM, Mid and PM shifts are available
  • Shifts may be 5 to 5.5 hours in length
PRACTICE AREA

Responsibilities: Members of this committee will be responsible for the management of specific areas in regards to access control, crowd management and PGA TOUR player safety: Driving Range and Putting Green.

  • Controlling access to properly credentialed guests
  • Assisting players in movement around the driving range and practice greens
  • Ensuring respectful and orderly behavior by members of the gallery

Requirements: 

  • Must be in good physical condition
  • Must be able to stand for a majority of their shift

Shift Requirements:

  • Minimum of 4 days (Monday through Sunday)
SHOTLINK MOBILE SPOTTERS

RESPONSIBILITES: As ShotLink transitions into its most recent development (ShotLink 2.0), the LBO role will transition as well. Under Competition Support (which still includes the Walking Scorer committee), the LBO and Spotter committee will now merge and become one committee – ShotLink Mobile Spotters (SMS).

This new committee is essential to ShotLink being able to collect and distribute real time scoring and statistical data. ShotLink will now feature a PGA TOUR On-Course Scoring Tech on each hole.

Under the leadership of the Scoring Tech, the ShotLink Mobile Spotters will help locate and flag shots that miss the fairway/green, assist with ball flight from the tee, and relay pertinent information to the Scoring Tech such as penalty situations, obstructed shots, and detailed from locations.

This new role will help deliver real-time distance data and statistics to be immediately computed and distributed to Scoreboards, TV, Internet, Gaming, and Mobile Applications. Volunteers should have a basic knowledge of the game of golf and a commitment to timeliness, accuracy, and attention to detail. Effective teamwork and communication are essential in this role. All Mobile Spotters should be physically able to walk around their assigned hole for the duration of their shift in potentially varied weather conditions. Quickly locating shots not in view for the Scoring Tech or Camera System is a key function of this role as it is vital to be able to gain accurate insight into the location of each shot.

Requirements to be a Competition Support ShotLink Mobile Spotter: 

  • Must complete a short online training course.
  • Must attend a short virtual or in-person training session prior to tournament week.
  • Must complete ShotLink disclosure form.
  • Must be 18 or over.

Shift Requirements:

  • Must be available to work 4 full days (Thursday – Sunday) at Stadium Course at PGA WEST.
STANDARD BEARERS

Responsibilities: Accompanying each group and helping to maintain accurate Players Scores on a STANDRD sign and help display groups score in relation to Par on a cumulative basis.

  • Must be in good physical condition
  • Must be able to walk long distances
  • Must be able to list at least 10 Pounds
  • Must have in depth knowledge of golf and golf etiquette

Shift Requirements:

  • Minimum 3 days (Thursday – Saturday)
  • Hours 7:30 m. – 4:30 p.m., hours may vary depending on tee time assignment
SUPPLY & DISTRIBUTION

Responsibilities: Distribute on course refreshments for use by the players, caddies and volunteers.

Requirements:
  • Must be in good physical condition
  • Must be able to walk long distances
  • Must be able to lift more than 40 pounds
  • Must have valid driver’s license and be 18 years of age or older
Shift Requirements:
  • Minimum 4 days (Monday – Sunday) (additional shift request will receive preference)
  • Must sign up for 3 shifts (Thursday – Sunday)
  • Hours are 6:00 am – 5:00 pm daily (am and pm shifts)
  • Hours may vary depending on shift assignment
SUPPLY & DISTRIBUTION - CARTS

Responsibilities: Manage the tournament golf cart fleet prior to and during tournament week.

  • Volunteers will check carts in/out, clean and charge all carts each day of tournament week
  • Volunteers will need to inventory at the end of each day to ensure all carts/keys are returned
  •   Assist in tracking any cart issues to report to the staff member over seeing Carts
Requirements:
  •  Must be in good physical condition
  • Must have a valid driver’s license and be 18 years of age or older
  • Cart maintenance knowledge a plus
Shift Requirements:
  • Minimum 4 days (Monday – Sunday) (additional shift requests will receive preference)
  • Hours 6:00 am – 5:00 pm daily (am and pm shifts)
  • Hours may vary depending on shift assignment
  • Must sign up for 3 shifts (Thursday – Sunday)
TEE/BALL SPOTTERS

Responsibilities: Members of this committee assist with Shotlink scoring system that is stationed on the fairway and green of each hole.

Ball Spotters:
Ball Spotters assist Fairway Location Based Operators with locating ball positions and identifying situations where the player’s shots may be obstructed.

Tee Spotters:
Tee Spotters assist the Fairway Location Based Operators with directional knowledge of a player’s ball flight from behind the teeing area.

Requirements:

  • Must attend Shotlink training sessions both in classroom and on course training to review the Shotlink system with a PGA TOUR representative.
  • Should be comfortable with technology
  • Must be able to walk to and from their assignment each day

Shift Requirements:

  • Must be available to work 4 full days (Thursday – Sunday) at Stadium Course at PGA WEST
TOURNAMENT SUPPORT

Responsibilities: Support tournament staff by answering phones, assembling invitations, mailing tickets, and various office duties as well as assisting in the Media Center throughout tournament week. Media Center positions require assisting in gathering player signatures and coordination of the organization of photos. Honorary Observer requires assisting honorary observer guests in checking in and rules of the day. Scorecard distribution assists players on the tee box with their scorecards.

Requirements:

  • Must have excellent customer service skills and experience
  • Must be familiar with the Coachella Valley
  • Should be self-starters; organized and possess an outgoing personality
  • Basic knowledge of the game of golf

Shift Requirements:

  • Hours 6:30 m. – 4:30 p.m., hours may vary depending on shift
  • Shifts will be located throughout the event
VIP/PLAYER TRANSPORTATION

Responsibilities: Members of this committee are responsible for transporting PGA TOUR professionals and Amateur players, their families and other VIP guests around the Coachella Valley.

  • Players/VIP’s – transport PGA TOUR professionals, Amateur players and VIP guests, their families and guests to various locations around the Coachella Valley, including to-and-from Palm Springs airport, local private airports, tournament courses and host hotel
  • Responsible for keeping assigned vehicle’s gas tank full
  • Must use discretion when transporting VIP guests and TOUR Players

Requirements:

  • Must have valid Driver’s License
  • Must be 25 years or older
  • Must have complete local knowledge of the area
  • Must have knowledge of newer vehicle technology
  • Be on hand throughout tournament week to transport players to various locations

Shift Requirements:

  • Player/VIP transportation volunteers – Must be available to work a minimum of 4 days (Sunday(Prior to tournament) – Sunday AM or PM shifts)
VOLUNTEER SERVICES

Responsibilities: Members of this committee will assist with set-up and supervising distribution of volunteer clothing and credentials:

  • Distribution of credential and packets
  • Uniform sizing and exchanges
  • Additional purchases by volunteers

Requirements:

  • Long periods of walking or standing
  • Indoor job

Shift Requirements:

  • Minimum of 3 days Pre-tournament week to Sunday, end of tournament Majority of your shifts will be prior to tournament week.
WALKING SCORER

Responsibilities: Members of this committee are responsible for walking with a group to keep statistics and hole-by-hole records for each player.

  •  Scorers must enter information on each shot into an electronic palm-pilot

Requirements:

  • Must have knowledge of the game of golf and score keeping
  • Must attend mandatory training, conducted by a member of the PGA TOUR, on how to use the devices. Both new and returning volunteers are required to attend training session.
  • Must be comfortable with technology
  • Must be in excellent health and physically able to walk 18 holes for 4 consecutive days
  • To learn more about Walking Scoring please visit http://www.shotlink.com/volunteers/walking-scorers

Shift Requirements:

  • Must be available to work 4 full days depending on course assignment (Wednesday –Sunday)

GET INVOLVED & JOIN THE FUN!